Welcome to the WowWee Customer Support Center

Update your App / Firmware!

Do you have a WowWee product that connects to your smart device? If so, the latest Apple iOS app or Android app will help you get the most out of your product, including the latest firmware. If you are having any problems, the first step is to download the latest app! (Please make sure your product is fully charged before beginning any firmware update).
iOS Apps: App Store on iTunes
Android Apps: Google Play

Video Tutorials
Videos tutorials are available for many of our products, including CHiP, Lumi, MiP, and MiPosaur. To view these videos, please visit these product pages or the WowWee channel on YouTube.

Find answers to your questions here...

Replacement for Lost & Broken Parts
Order CHiP accessories, MiP trays & stands, RoboRemotes, etc. at the WowWee Store.

Wholesale/Bulk Purchasing
Submit your request today!